Best AI tools for restaurants: a shortlist by job | Maple Blog

Best AI tools for restaurants: a shortlist by job

By Maple Team · Published

AI tools for restaurants sorted by job, from phones and drive-thru to scheduling, food costs and reviews, with printed prices and one test for each.

Pick the job first, then try one tool for it. For phone calls, start with Maple, or Square's voice ordering if you already run Square. For schedules, try 7shifts or Homebase. For food costs, MarketMan. For review replies, Birdeye. Drive-thru and voice kiosk tools are early or sold mainly to chains, so treat them as pilots.

We describe each tool from its own website, help pages or press release, and show prices only where the vendor prints them. We did not test these tools. If you have not chosen a job yet, the restaurant automation worksheet scores your options, and the task-by-task AI guide covers how far each job has come and what large chains have tried.

Which AI tools answer restaurant phone calls?

ToolWhat its site says it doesPrice shownOne testStart here if
MapleVoice answers calls, hours and FAQ questions, and transfers to staff. Pro adds phone orders into a supported POS and OpenTable reservationsVoice $150/month billed monthly or $85/month billed yearly; Pro $350/month billed monthly or $220/month billed yearlyOrder an item with a required choice and a modifier, then compare the printed ticketCalls go unanswered during service and your POS is on Maple's integrations list
Square AI-powered voice orderingAnswers calls to your Square business number, takes pickup orders and texts the caller a payment linkNeeds Square Plus, Premium or Messages Plus; the help page shows no separate priceCall your Square number, order, pay by the texted link and find the order in SquareYou run Square and most phone orders are pickup
Slang AIAnswers calls and guest questions and books reservations through OpenTable, SevenRooms, Tripleseat and YelpCore from $399 per location; Premium from $599Ask for a fully booked time and check what it offers and what lands in your reservation bookMost of your calls are reservation requests

Maple lists its supported POS systems on the integrations page. Square's details come from its voice ordering help article, which says every order is paid online before it goes through. Slang's plans are on its pricing page and its integrations on its homepage. For a longer phone list, see the phone answering shortlist.

Which AI tools take drive-thru orders?

ToolWhat its site says it doesPrice shownOne testStart here if
Maple Drive-ThruA unit beside your speaker post with its own microphone, speaker and screen; writes orders into the POS; one press hands the lane back to the crewEarly access, priced per unit, no public pricePress the switch mid-order and time how long the crew takes to pick up the carYou run one or a few lanes and want to join a pilot
Presto VoiceWorks with your existing drive-thru hardware and POS; joined Toast's partner ecosystem in September 2026No public priceAsk which headset and POS versions it supports at your storeYou are a QSR franchise group, especially on Toast
SoundHoundOne platform for phone, drive-thru and kiosk ordering, with POS integration and several languagesNo price on its restaurant pageRun the same menu test by phone and at the laneYou want one vendor across channels and many stores

Sources: Maple's drive-thru page, Presto Voice and its Toast announcement, and SoundHound's restaurant page. The drive-thru vendor comparison covers more companies, and the one-lane pilot checklist gives a fuller test.

Which AI tools work on a kiosk?

ToolWhat its site says it doesPrice shownOne testStart here if
Maple KioskA kiosk guests talk to; the cart builds on screen, the order goes into the POS, and every screen has a staff-help buttonEarly access, priced per unit, no public priceOrder with a modifier while two people talk nearby, then check the ticketYou want guests to speak their order at the counter
Toast Menu UpsellsAI-driven add-on suggestions on handhelds, kiosks and guest-facing displays, added in May 2026Part of Toast POS; no separate price in the releaseList what it suggests on your ten most common ordersYou already run Toast kiosks

Sources: Maple's kiosk page and Toast's May 2026 release. Square Kiosk also suggests items from your catalog, and its help page says items that need a modifier choice are left out. The kiosk buyer's guide covers touch-screen kiosks.

Which AI tools run restaurant marketing?

ToolWhat its site says it doesPrice shownOne testStart here if
Toast IQ GrowA Marketing Agent (in beta) plans email, SMS and social campaigns for slow shifts, with a human marketing manager$499/month, bundled with Toast's loyalty, email and ordering toolsApprove every campaign yourself for the first monthYou run Toast and have guest emails sitting unused
Owner.comWebsite, online ordering, branded app, loyalty and AI-powered email and text campaignsFlexible $249/month plus a 5% restaurant fee per order; Flat Rate $499/month; month to monthPrice both plans on last month's online salesYou want your own site and ordering in one package
PopmenuWebsite and AI marketing that captures guest details and sends personalized messages; also sells AI phone answeringNo price on its homepageAsk to see a sample campaign built from your own menuYou want a website and marketing vendor that also answers the phone

Sources: Toast's May 2026 release, Owner.com pricing and Popmenu's homepage. A worked Owner.com example, assuming the 5% fee applies to the full order: at $5,000 a month in online orders, Flexible costs $249 plus $250, or $499, the same as Flat Rate. Under that, Flexible costs less. Owner.com itself says Flat Rate suits restaurants at $5,000 or more a month in online sales. The Owner.com alternatives guide compares it with similar vendors.

Which AI tools build staff schedules?

ToolWhat its site says it doesPrice shownOne testStart here if
7shiftsForecasts sales from past sales and labor data to suggest staffing, and flags local labor-law problems while you scheduleFree trial; plan prices on its pricing pageBuild next week both ways and compare hours in your busiest blockYou build the schedule by hand every week
HomebaseAn AI Scheduling Assistant builds a draft schedule for you to reviewBasic plan $0 for one location and up to 10 employees; the assistant is in the paid Plus planCheck the draft against each employee's stated availabilityYou are a small team that wants to start free
Toast IQA chat assistant that answers questions such as "Who's working Friday night?" and adjusts shift clock-outsAvailable to U.S. Toast customers; no separate price in the releaseAsk it five questions you already know the answers toYou run Toast and want answers without digging through reports

Sources: 7shifts scheduling, Homebase scheduling and pricing and Toast's October 2025 release.

Which AI tools help with inventory and food costs?

ToolWhat its site says it doesPrice shownOne testStart here if
MarketManInventory, purchasing and recipe costing, with AI-powered invoice scans and suggested order quantitiesStarter $249/month with 50 AI invoice scans a month; Growth $299/month adds Smart Ordering; Enterprise from $449Check a month of scanned invoices line by line against the paper copiesInvoices and counts take hours each week
Square Order GuidePuts supplier prices on one unit basis and turns an uploaded menu into ingredient lists; launched October 2025Part of Square; no separate price in the releaseCompare its per-ounce prices with two recent invoicesYou run Square and buy from several suppliers
meezRecipe management and costing with AI-powered menu analysis; ingredient prices update from your vendorsFree tier for individual chefs; paid plans priced in a demoCost your five best sellers by hand and compareYour recipes live in binders and spreadsheets

Sources: MarketMan, Square's October 2025 release and meez. Camera-based counting has a mixed record: Starbucks ended its program in May 2026.

Which AI tools reply to reviews?

ToolWhat its site says it doesPrice shownOne testStart here if
Birdeye Review Response AgentDrafts replies across more than 200 review sites, follows your approval settings and escalates critical feedbackNo price on the pageRequire approval on every reply for two weeks and read each draftYou have several locations and reviews go unanswered
Olo SentimentSuggests personalized replies to guest reviews and sorts feedback by sentimentNo price on the pageFeed it your five worst reviews and check each suggested replyYou are a brand already on Olo

Sources: Birdeye review management and Olo's AI overview.

How should you test any AI tool before you sign?

  1. Write down this week's numbers for the job: calls missed, hours on the schedule, invoice time or unanswered reviews.
  2. Ask for a trial on your own menu, POS and busiest hours.
  3. Run the one test from the table, then repeat it during a rush.
  4. Agree who takes over when the tool fails, and test the handoff once.
  5. Read the contract term, cancellation terms and who owns your data.
  6. Compare the trial numbers with step 1 after two to four weeks.

If phone calls top your list, the Maple phone ordering page walks through a trial from call to kitchen, and Maple pricing shows both plans.

Published by Maple. This AI-assisted shortlist combines vendors' own pages, help articles and press releases with original test steps and a labeled worked example. We did not test these tools, and it does not promise any result from them.