Customer Stories | Maple

Maple is trusted by thousands of restaurants

Pizzerias, bagel shops, seafood markets and family kitchens use Maple to answer every call and send orders straight to their POS. These are some of their stories.

Today's Ketch Seafood
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How Today's Ketch handles nonstop seafood rushes with Maple

Paid for itself
Today's Ketch saw ROI on day one.
40 phone orders
On the first Friday live, Maple handled roughly 40 phone orders.
Today's Ketch Seafood
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Ovation Bistro & Bar
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How Ovation Bistro & Bar trimmed 42 hours of labor a week with Maple

42 hours saved per week
Across five locations, Joel eliminated over 42 hours of host labor every week after turning on Maple.
Pays for itself
Between labor savings and OpenTable-driven reservations, Maple is a net positive at the end of every month.
5 restaurants on Maple
Joel has deployed Maple across all five of his Ovation locations.
Ovation Bistro & Bar
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Bowlzeye

How Bowlzeye takes $186,000 a year in phone orders and got its owners off the phone

$186,000
Phone sales a year
44x
Phone sales for every dollar of Maple
100%
Calls finished by Maple
Donovan & Tiffany, owners
Bowlzeye · Clovis, CA
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East Norwich Bagels

How East Norwich Bagels takes 9,500 phone orders a year with Maple

$125,000
Phone sales a year
30x
Phone sales for every dollar of Maple
12 hours
Of phone time off the team each week
East Norwich Bagels
East Norwich, NY
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Footprints Cafe

How Footprints Cafe handles a 500-item Jamaican menu on the phone with Maple

$101,000
Phone sales a year at Clarendon Road
24x
Phone sales for every dollar of Maple
7 hours
Of phone time off the team each week
Robert Gordon & Errol Williams
Footprints Cafe · Brooklyn, NY
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Forsyth Seafood Market & Cafe

How Forsyth Seafood kept 43 years of call-in regulars and takes $132,000 a year with Maple

$132,000
Phone sales a year
31x
Phone sales for every dollar of Maple
16 hours
Of phone time off the team each week
Ashley Armstrong
Forsyth Seafood Market & Cafe · Winston-Salem, NC
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Good Thangz Cookin

How Good Thangz Cookin answers a lobby’s worth of calls and takes $92,000 a year with Maple

$92,000
Phone sales a year
21x
Phone sales for every dollar of Maple
6 hours
Of phone time off the team each week
Walter, manager
Good Thangz Cookin · Lockland, OH
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Luna Italian Cuisine

How Luna Italian Cuisine, a Stuart landmark since 1991, takes phone orders with Maple

$79,000
Phone sales a year
18x
Phone sales for every dollar of Maple
5 hours
Of phone time off the team each week
Luna Italian Cuisine
Stuart, FL
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Mootz Pizzeria + Bar

How Mootz Pizzeria + Bar brought phone orders back and takes $138,000 a year with Maple

$138,000
Phone sales a year
32x
Phone sales for every dollar of Maple
21 hours
Of phone time off the team each week
Tony & Lisa
Mootz Pizzeria + Bar · Detroit, MI
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Nikki Japanese Restaurant

How Nikki Japanese Restaurant stopped losing callers on its busiest days

$103,000
Phone sales a year
24x
Phone sales for every dollar of Maple
100%
Calls finished by Maple
Sam
Nikki Japanese Restaurant · Taylorsville, NC
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Pleasant City Wood Fired Grille

How Pleasant City Wood Fired Grille takes $125,000 a year in phone orders with Maple

$125,000
Phone sales a year
30x
Phone sales for every dollar of Maple
11 hours
Of phone time off the team each week
Pleasant City Wood Fired Grille
Shelby, NC
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Vinny's Pizza

How Vinny’s Pizza takes $163,000 a year in phone orders with Maple

$163,000
Phone sales a year
38x
Phone sales for every dollar of Maple
8 hours
Of phone time off the team each week
Vinny's Pizza
St. Augustine, FL
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Yummy's Korean BBQ

How Maple Powers the phone in 3 Yummy's KBBQ Locations

Annual Staffing Savings
Saved $18,000 annually by automating phone coverage.
Lower Wait Times
Reduced customer wait times by 86%.
Yummy's Korean BBQ
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Happy Star

Voice AI Drives Higher Revenue for Happy Star

Revenue Growth
Generated an additional $32,700 in take-out orders.
Larger Ticket Size
Average ticket size has increased by 27%.
Order Correctness
Order error rates have decreased by 20%.
Happy Star
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New Hunan King

Maple x New Hunan King

Workflow Efficiency
Staff workflow efficiency has improved by 30%.
Customer Satisfaction
Customers always get a streamlined experience
Repeat Customers
Repeat customer visits have risen by 35%.
New Hunan King
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