Book, Change and Cancel by Phone
Guests call your number as they always have. Maple asks for the date, time, party size and name, and writes the booking straight into your book.
Books new reservations from open slots- Moves or cancels a booking when a guest calls back
- Answers hours and menu questions on the same call
Works With OpenTable
If you take bookings on OpenTable, Maple books into it. Reservations land in your OpenTable book with the rest of the night.
- Reads live availability from OpenTable
- Bookings show up in OpenTable for your host
- Set up through OpenTable’s phone partners
Or Use Maple’s Booking Book
No reservation system yet? Maple keeps the book for you, with your tables, hours and rules.
- Your hours, party sizes and booking rules
- Blackout dates for holidays and private events
- A waitlist your host runs from the dashboard
Questions we can answer
OpenTable, and Maple’s own booking book for restaurants that don’t use a reservation system. Maple does not book into Resy, SevenRooms, Tock or Yelp today.
Yes. A guest can call back to move a booking to another time or cancel it, and Maple updates the book.
Yes. Maple Pro books tables and takes pickup and delivery orders into your POS on the same phone number, and answers questions about your hours and menu.
Yes. Your restaurant keeps its number and forwards calls to Maple. It works with landlines, mobile phones and business phone systems.
Maple Pro: $350 a month billed monthly, or $220 a month billed yearly. Maple Voice answers calls and questions but does not book tables.
