AI Phone Ordering for Chinese Restaurants: Mandarin and Cantonese | Maple
For Chinese restaurants

AI phone ordering for Chinese restaurants

Maple takes the order in English, Mandarin or Cantonese, works through a long menu and sends the ticket to your POS.

Blueprint drawing of a bamboo steamer of dumplings with chopsticks and a sauce dish
Blueprint drawing of a ringing desk telephone

Mandarin, Cantonese and English

Maple answers in the caller’s language, so regulars can order the way they always have.

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  • Mandarin and Cantonese, plus 11 more languages
  • The ticket lands in your POS like any other order
  • 99.8% order accuracy on phone orders

A Long Menu, Read Back

Combos, lunch specials and rice or noodle choices come from your POS menu and are read back with the total.

  • Unlimited menu sizes
  • Every modifier group from your POS menu
  • Automatic upselling increases ticket size 25%
How AI phone ordering works

Works With Chowbus

Maple takes orders into Chowbus, and into Toast, Square, Clover and the other POS systems below.

  • Connects to Chowbus with your location ID
  • Callers pay through Chowbus’s own payment links
  • Or pay at pickup
Maple with Chowbus

Works With Your POS

Maple writes phone orders into the POS systems below. Each one has a page on how orders reach it and how callers pay.

Maple for Other Restaurants

Pages for other kinds of restaurant, each with what Maple does for its calls.

Questions we can answer

Yes. Maple answers in the caller’s language. Mandarin and Cantonese are two of the 13 it speaks so far, with English. The order reaches your POS the same way whatever language the call was in.

Yes. Maple handles unlimited menu sizes. It takes combos, specials and choices from your POS menu and reads the order and total back before checkout.

Yes. Maple connects to Chowbus with your location ID. Callers pay through Chowbus’s own payment links or at pickup.

Yes. Maple writes the order into the same POS systems it already supports for phone orders: Toast, Square, Clover, Shift4 Dine (formerly SkyTab), Lightspeed and more. See the integrations page for the full list.

Maple answers in the caller’s language. It speaks 13 so far: English, Mandarin, Cantonese, Spanish, Korean, French, Hindi, Vietnamese, Arabic, Portuguese, German, Japanese and Italian.

Yes. Forward your calls to Maple, or move your number to Maple. One number can serve several locations.

Maple Pro takes orders and payment: $350 a month billed monthly, or $220 a month billed yearly. Maple Voice ($150 a month, or $85 billed yearly) answers questions but does not take orders.