AI phone ordering for Toast restaurants
Maple Pro takes restaurant phone orders into supported POS systems, including Toast. Choose the answering plan for guest questions, or Pro when callers need to place an order.
See Maple with ToastHow it works
Start with the Toast location and menu you want to connect. In your Maple demo, follow a phone order from the caller’s request to the order your staff receives. Check the items, changes, payment flow, and staff handoff together before launch.
Choose the plan for the calls you receive
Maple Voice handles phone answering, hours and FAQs, and call transfer. Maple Pro adds phone ordering and supported POS integrations. For reservations, confirm your OpenTable setup separately.
What does Maple cost?
Voice: answering
Maple Voice costs $150/month with monthly billing or $85/month with annual billing. It covers phone answering, hours and FAQs, and automated call transfer.
Pro: ordering
Maple Pro costs $350/month with monthly billing or $220/month with annual billing. It adds phone ordering, supported POS integrations, and reservations.
What to test in your Toast demo
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Bring the location details
Bring your Toast location, menu, required modifier groups, current phone provider, and the number staff should receive transfers on. Confirm who can approve the POS connection and which payment flow your location needs.
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Check the order your kitchen receives
Use a Toast order with a required choice, an extra topping, and a pickup time. Compare the confirmed call with the order and its kitchen routing.
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Try a change before checkout
Ask to remove an item or change a modifier, then inspect the final items and total. Include a menu item that is unavailable.
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Agree on the handoff
Ask how calls reach staff, how payment works for your location, and what happens if an order cannot be completed. Confirm the Toast setup and launch steps with Maple.
Hear calls and explore customer stories
Listen to Maple handle a call and read how restaurants use it. Bring the questions that matter to your team to a demo of your restaurant’s workflow.
Frequently asked questions
- Will answering missed calls also place orders in Toast?
- Phone answering and POS ordering are different plan features. Maple Voice answers questions and transfers calls. Maple Pro includes supported POS ordering, including Toast. Test a complete order with your menu and inspect the result before you launch.
- Does Maple work with Toast POS?
- Yes. Toast is a supported POS integration in Maple Pro. Voice covers answering and FAQs; choose Pro for phone ordering. Confirm the location, menu, and workflow you want to use during your demo.
- Which Maple plan includes Toast phone ordering?
- Maple Pro costs $350/month with monthly billing or $220/month with annual billing. It adds phone ordering, supported POS integrations, and reservations. Maple Voice costs $150/month with monthly billing or $85/month with annual billing. It covers phone answering, hours and FAQs, and automated call transfer.
- How should I test a phone order with Toast?
- Use a Toast order with a required choice, an extra topping, and a pickup time. Compare the confirmed call with the order and its kitchen routing. Check the final order with your staff before going live.
- How long does setup with Toast take?
- Ask Maple for a timeline for your Toast location. Bring your menu, current phone setup, and the way staff receive orders so the team can agree on connection steps and a test before launch.
- How do reservations work alongside Toast?
- Maple lists Toast for POS ordering and OpenTable for reservations. If you need both, ask for a demo of each workflow and confirm the accounts and setup required.
- Can a caller reach a member of staff?
- Automated call transfer is included in Maple Voice and Pro. Agree on the transfer destination and the requests your team should handle, then test that handoff before launch.