Maple + Tray Integration | 24/7 AI Customer Support for Restaurants
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Maple + Tray

Seamlessly connect Maple's 24/7 AI phone agent with Tray to capture every order, reservation, and guest question over the phone.

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How it works

Restaurants using Tray can now supercharge their phone lines with Maple’s AI. Every incoming call is instantly handled by an intelligent voice agent that accurately takes orders, books reservations, and syncs directly into Tray and your kitchen workflow. That means fewer missed calls, less stress for your staff, and a smoother guest experience—powered by Maple’s direct integration with Tray.

What Maple keeps in sync with Tray

  • Menu items, prices, sections, option groups and modifiers import from Tray.
  • Items you 86 in Tray update in Maple right away; price and menu changes arrive on the next menu sync.
  • Maple checks each order against your Tray menu before sending it.

Setting up Tray

Read the full setup guide
What you need
  • Your Tray Venue ID
  • A Maple Pro plan, which includes phone ordering and POS integrations
  • Business documents and bank details for verification
  1. Step 01

    Submit your business verification documents.

  2. Step 02

    Enter your Tray Venue ID in Maple.

  3. Step 03

    Choose the locations to turn on.

  4. Step 04

    Check that items, modifiers and prices imported correctly.

  5. Step 05

    Place test orders.

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