AI Phone Answering for Full-Service Restaurants | Maple
For full-service restaurants

AI phone answering for full-service restaurants

Maple takes the bookings, the takeout orders and the questions about parking, so your host can look after the guests in the room.

Blueprint drawing of an open reservation book with a pencil
Blueprint drawing of a ringing desk telephone

Reservations by Phone, Day and Night

Maple asks for the date, time, party size and name and books the table. When the guest calls back, it moves or cancels the booking.

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  • Books into OpenTable, including Experiences
  • Or keeps the book in Maple for you
  • Texts your Resy, SevenRooms, Tock or Yelp link

Deposits and Cards on File

When a booking needs a card or a deposit, Maple texts the guest a secure link and holds the table once they finish.

  • Card holds and deposits by texted link
  • Blackout dates for holidays and private events
  • A waitlist your host runs from the dashboard
AI phone reservations

Takeout on the Same Line

A guest who wants dinner at home orders on the same call. The ticket goes to your POS like any other.

  • Orders read back before checkout
  • Card payment by texted link
  • Calls you choose go to your staff
AI phone ordering

Takeout Into Your POS

Takeout orders go into the POS systems below. Each one has a page on how orders reach it.

Questions we can answer

Maple books straight into OpenTable, or into Maple’s own booking book if you don’t use a reservation system. If you take bookings on Resy, SevenRooms, Tock or Yelp, Maple texts the caller your booking link so they can finish it in a few taps.

Yes. When a booking needs a card on file or a deposit, Maple texts the guest a secure link, and the booking is held once they finish.

Yes. You choose which requests your staff should handle, such as private events, and Maple transfers those calls to the number you set.

Yes. Maple Pro takes pickup and delivery orders into your POS on the same phone number, and answers questions about your hours and menu.

Yes. Forward your calls to Maple, or move your number to Maple. It works with landlines, mobile phones and business phone systems.

Maple Pro books tables and takes orders: $350 a month billed monthly, or $220 a month billed yearly. Maple Voice answers calls and questions but does not book tables.