Maple + Smile Integration | 24/7 AI Customer Support for Restaurants
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Maple + Smile

Seamlessly connect Maple's 24/7 AI phone agent with Smile to capture every order, reservation, and guest question over the phone.

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How it works

Restaurants using Smile can now supercharge their phone lines with Maple’s AI. Every incoming call is instantly handled by an intelligent voice agent that accurately takes orders, books reservations, and syncs directly into Smile and KDS systems.That means fewer missed calls, less stress for your staff, and a smoother guest experience—powered by Maple’s direct integration with Smile.

What Maple keeps in sync with Smile

  • Menu items, prices, modifiers and categories import from Smile.
  • Menu and availability changes reach Maple when the menu resyncs, and you can start a resync from the Maple dashboard.
  • Orders appear in Smile with the Gravity payment already applied.

Setting up Smile

Read the full setup guide
What you need
  • A Smile POS on a Gravity merchant account, and your Smile MID
  • A Maple Pro plan, which includes phone ordering and POS integrations
  • Business documents and bank details for verification
  1. Step 01

    Submit your business verification documents.

  2. Step 02

    Finish payment onboarding with Gravity.

  3. Step 03

    Enter your Smile MID in Maple to link your Smile location.

  4. Step 04

    Choose the locations to turn on.

  5. Step 05

    Check the imported menu.

  6. Step 06

    Place test orders.

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