- Integrations
- NCR Voyix
Maple + NCR Voyix
Seamlessly connect Maple's 24/7 AI phone agent with NCR Voyix to capture every order, reservation, and guest question over the phone.
How it works
Restaurants using NCR Voyix can now supercharge their phone lines with Maple’s AI. Every incoming call is instantly handled by an intelligent voice agent that accurately takes orders, books reservations, and syncs directly into NCR Voyix and KDS systems.That means fewer missed calls, less stress for your staff, and a smoother guest experience—powered by Maple’s direct integration with NCR Voyix.
What Maple keeps in sync with NCR Voyix
- Menu items, prices, categories and modifiers import through Stream Orders.
- Orders arrive as external orders with the caller name and phone, items with their changes, and special instructions.
Setting up NCR Voyix
- An NCR Voyix (Aloha Essentials) site connected to Stream Orders, Maple's ordering relay
- A Maple Pro plan, which includes phone ordering and POS integrations
- Business documents and bank details for verification
- Step 01
Submit your business verification documents.
- Step 02
Connect through Stream Orders from the Maple dashboard.
- Step 03
Link your Aloha Essentials site to Stream Orders.
- Step 04
Import the menu and check that each modifier group came through as your staff ring it up.
- Step 05
Place test orders.
Frequently asked questions
Does Maple work with NCR Voyix?
Yes. Maple answers the call, takes the order item by item with modifiers, and writes it straight into NCR Voyix — nobody re-keys a ticket during a rush. It handles unlimited calls at once, so several callers on a Friday night are all answered on the first ring.
How do phone orders reach my NCR Voyix system?
Maple sends the completed order into NCR Voyix with items, modifiers, and totals attached, so it reaches the kitchen through the flow your staff already use rather than a separate screen someone has to watch.
How long does it take to set up Maple with NCR Voyix?
Setup takes minutes, not weeks. Maple's team connects your NCR Voyix account, loads your menu, and tunes the agent live before it goes on your line. There is no hardware to install and no contract to sign.
How much does Maple cost for an NCR Voyix restaurant?
Maple Voice starts at $150 a month, or $85 a month billed yearly. Phone ordering into your POS and reservations come with Maple Pro, at $350 a month or $220 a month billed yearly. Minutes and call volume are unlimited and there are no per-minute fees, so your busiest nights cost the same as your quietest ones.
Can Maple transfer a caller to my staff?
Callers who need a person are transferred to your staff, and every call is recorded, transcribed, and available in the dashboard. Maple also answers hours, location, and menu questions, and speaks multiple languages.
