- Integrations
- Shift4 Dine
Maple + Shift4 Dine (formerly SkyTab)
Seamlessly connect Maple's 24/7 AI phone agent with Shift4 Dine (formerly SkyTab) to capture every order, reservation, and guest question over the phone.
How it works
Restaurants using Shift4 Dine can now supercharge their phone lines with Maple’s AI. Every incoming call is instantly handled by an intelligent voice agent that accurately takes orders, books reservations, and syncs directly into Shift4 Dine and KDS systems.That means fewer missed calls, less stress for your staff, and a smoother guest experience—powered by Maple’s direct integration with Shift4 Dine.
What Maple keeps in sync with Shift4 Dine
- Menu items, prices, modifiers, modifier sets, categories and menu schedules import automatically.
- Items you 86 and availability changes reach Maple; items you turn off disappear from the phone menu until you turn them back on.
- Menu changes reach Maple when Shift4 Dine sends a menu update.
- Orders go to Shift4 Dine, and Maple confirms each one once Shift4 Dine accepts it.
Setting up Shift4 Dine
- Admin access to Shift4 Dine (SkyTab), using an email address that belongs to someone on your Maple account
- A Maple Pro plan, which includes phone ordering and POS integrations
- A Shift4 payment setup for card payments
- Step 01
Finish your Shift4 payment setup.
- Step 02
Install the Maple app from the Shift4 Marketplace using the email of someone on your Maple account.
- Step 03
Choose the locations to turn on.
- Step 04
Check the imported menu.
- Step 05
Place test orders.
Frequently asked questions
Does Maple work with Shift4 Dine (formerly SkyTab)?
Yes. Maple answers the call, takes the order item by item with modifiers, and writes it straight into Shift4 Dine — nobody re-keys a ticket during a rush. It handles unlimited calls at once, so several callers on a Friday night are all answered on the first ring.
How do phone orders reach my Shift4 Dine POS?
Maple writes the order into Shift4 Dine with items, modifiers, and totals attached once the caller confirms it. Maple and Shift4 are partners, so Shift4 Dine restaurants get phone ordering without a separate tablet on the pass.
How long does it take to set up Maple with Shift4 Dine?
Setup takes minutes, not weeks. Maple's team connects your Shift4 Dine account, loads your menu, and tunes the agent live before it goes on your line. There is no hardware to install and no contract to sign.
How much does Maple cost for a Shift4 Dine restaurant?
Maple Voice starts at $150 a month, or $85 a month billed yearly. Phone ordering into your POS and reservations come with Maple Pro, at $350 a month or $220 a month billed yearly. Minutes and call volume are unlimited and there are no per-minute fees, so your busiest nights cost the same as your quietest ones.
Can Maple transfer a caller to my staff?
Callers who need a person are transferred to your staff, and every call is recorded, transcribed, and available in the dashboard. Maple also answers hours, location, and menu questions, and speaks multiple languages.
