How Footprints Cafe took 571 phone orders in 11 weeks with Maple

Results:

$101,000 a year

Footprints Cafe's Maple line took $22,089 in phone orders from July 10 to September 27, on pace for about $101,000 a year.

571 phone orders

Orders Maple took and sent into SkyTab (now Shift4 Dine) in 11 weeks, about 2,610 a year at the same pace, with an average ticket of $39.

70% of calls handled

Maple answered 2,195 calls and finished 70% of them without a transfer to staff, about 7.3 hours of phone time a week.

Jamaican · Brooklyn, NY · SkyTab (now Shift4 Dine)

Footprints Cafe serves Jamaican food on Clarendon Road in East Flatbush, Brooklyn. Maple has answered its phone since July 10, 2026, taking orders straight into SkyTab (now Shift4 Dine).

What did Maple handle?

From July 10 to September 27, 11 weeks, Maple answered 2,195 calls at Footprints Cafe and took 571 phone orders worth $22,089. At that pace Maple would take about 2,610 phone orders a year, worth about $101,000.

What did it save the team?

The calls added up to about 7.3 hours of phone time a week. Maple finished 70% of calls itself and passed the rest to staff.

How do the orders reach the kitchen?

Each phone order goes into SkyTab (now Shift4 Dine) like any other order, with its items, modifiers and pickup time, and the average phone ticket came to $39. Maple Pro takes orders into the POS, takes card payment on the call and texts the guest a confirmation.

Figures come from Maple's call and order records for Footprints Cafe, July 10 to September 27, 2026. The yearly figures carry that pace over twelve months and do not forecast future orders.