How Forsyth Seafood Market & Cafe took 615 phone orders in 6 weeks with Maple

Results:

$132,000 a year

Forsyth Seafood Market & Cafe's Maple line took $15,143 in phone orders from August 17 to September 27, on pace for about $132,000 a year.

615 phone orders

Orders Maple took and sent into Toast in 6 weeks, about 5,340 a year at the same pace, with an average ticket of $25.

72% of calls handled

Maple answered 2,160 calls and finished 72% of them without a transfer to staff, about 16 hours of phone time a week.

Seafood market and cafe · Winston-Salem, NC · Toast

Forsyth Seafood Market & Cafe sells fresh seafood and fried seafood plates on North Martin Luther King Jr. Drive in Winston-Salem. Maple has answered its phone since August 17, 2026, taking orders straight into Toast.

What did Maple handle?

From August 17 to September 27, 6 weeks, Maple answered 2,160 calls at Forsyth Seafood Market & Cafe and took 615 phone orders worth $15,143. At that pace Maple would take about 5,340 phone orders a year, worth about $132,000.

What did it save the team?

The calls added up to about 16 hours of phone time a week. Maple finished 72% of calls itself and passed the rest to staff.

How do the orders reach the kitchen?

Each phone order goes into Toast like any other order, with its items, modifiers and pickup time, and the average phone ticket came to $25. Maple Pro takes orders into the POS, takes card payment on the call and texts the guest a confirmation.

Figures come from Maple's call and order records for Forsyth Seafood Market & Cafe, August 17 to September 27, 2026. The yearly figures carry that pace over twelve months and do not forecast future orders.