Vinny's Pizza | Maple Customer Story

How Vinny's Pizza took 775 phone orders in 10 weeks with Maple

Results:
$163,000 a year
Vinny's Pizza's Maple line took $31,283 in phone orders from July 20 to September 27, on pace for about $163,000 a year.
775 phone orders
Orders Maple took and sent into Clover in 10 weeks, about 4,040 a year at the same pace, with an average ticket of $40.
81% of calls handled
Maple answered 2,014 calls and finished 81% of them without a transfer to staff, about 7.8 hours of phone time a week.

New York-style pizza · St. Augustine, FL · Clover

Vinny's Pizza makes New York-style pizza at Vilano Beach in St. Augustine. Maple has answered its phone since July 20, 2026, taking orders straight into Clover.

What did Maple handle?

From July 20 to September 27, 10 weeks, Maple answered 2,014 calls at Vinny's Pizza and took 775 phone orders worth $31,283. At that pace Maple would take about 4,040 phone orders a year, worth about $163,000.

What did it save the team?

The calls added up to about 7.8 hours of phone time a week. Maple finished 81% of calls itself and passed the rest to staff.

How do the orders reach the kitchen?

Each phone order goes into Clover like any other order, with its items, modifiers and pickup time, and the average phone ticket came to $40. Maple Pro takes orders into the POS, takes card payment on the call and texts the guest a confirmation.

Figures come from Maple's call and order records for Vinny's Pizza, July 20 to September 27, 2026. The yearly figures carry that pace over twelve months and do not forecast future orders.

Results:
$163,000 a year
Vinny's Pizza's Maple line took $31,283 in phone orders from July 20 to September 27, on pace for about $163,000 a year.
775 phone orders
Orders Maple took and sent into Clover in 10 weeks, about 4,040 a year at the same pace, with an average ticket of $40.
81% of calls handled
Maple answered 2,014 calls and finished 81% of them without a transfer to staff, about 7.8 hours of phone time a week.

How Vinny's Pizza took 775 phone orders in 10 weeks with Maple

Vinny's Pizza