New Hunan King | Maple Customer Story

Maple x New Hunan King

Maple x New Hunan King
Restaurant
New Hunan King
POS
new-hunan-king
Results:
Workflow Efficiency
Staff workflow efficiency has improved by 30%.
Customer Satisfaction
Customers always get a streamlined experience
Repeat Customers
Repeat customer visits have risen by 35%.

How New Hunan King Increased Take-Out Volume by 22%

New Hunan King partnered with Maple to modernize phone ordering using voice AI.
Customers can now place take-out orders instantly, without waiting on hold, leading to a smoother experience and happier staff.

‍

Business Impact

Take-out callers used to wait on hold while staff finished with the guest in front of them. Maple picks up right away, so staff can finish with one guest before they turn to the next.

Restaurant
New Hunan King
POS
new-hunan-king
Results:
Workflow Efficiency
Staff workflow efficiency has improved by 30%.
Customer Satisfaction
Customers always get a streamlined experience
Repeat Customers
Repeat customer visits have risen by 35%.

Maple x New Hunan King

New Hunan King