Bite vs GRUBBRR and other kiosk software companies

Start with GRUBBRR if you run Clover, or want one company to supply the kiosk software, the hardware and the install. Start with Bite if you run a fast-casual, convenience or food-hall concept and want software that runs on screens you pick, with an automated upsell engine. Chains that also want web ordering and loyalty on one platform should add Tillster.

None of these companies prints a price. Every quote comes after a demo, so the useful comparison is what each one says it connects to, what hardware it expects and how it handles cash and outages. Everything below comes from each company's own site.

How do Bite, GRUBBRR, Tillster and Nextep compare?

Company	POS systems it names	Hardware	Cash and outages	Start here if
Bite	Includes Toast, Square, SpotOn, PAR Brink, NCR, Oracle Simphony (listed as Micros), Revel and Qu	Software runs on anything from 11-inch tablets to 50-inch screens; its warranty page lists an Elo stand and Epson printers	Lists a cash-recycling partner, Glory; offline ordering not described	You run fast casual, a convenience store or a food hall and want its automated upsell engine
GRUBBRR	93+ POS systems, including Toast, Square, Clover, NCR and PAR	Bring your own hardware or buy it from GRUBBRR; countertop, floor or wall; its technicians install	"Pay at Counter" for cash; some devices can store and forward card payments offline	You run Square or Clover, or want hardware and installation from the same company
Tillster	Includes Toast, NCR Aloha, PAR Brink, Oracle MICROS and Simphony, Revel and Xenial	Its kiosk software can run on your existing hardware	Cash orders go to the POS for staff to take payment; says kiosks keep working in an internet outage	You run a multi-unit chain and want kiosk, web ordering and loyalty on one platform
Nextep	Its own Nextep POS	Not described on the kiosk page	Sells its own payments service; cash not described	You would replace your POS and card processing along with the kiosk
Maple (voice kiosk, early access)	Toast, Square, Clover, SkyTab (now Shift4 Dine), Lightspeed and others	Maple supplies the kiosk	Not described on the kiosk page	You want guests to say the order while the cart builds on screen

Sources: Bite partners, Bite Linebuster, Bite warranties, GRUBBRR FAQ, GRUBBRR self-ordering kiosks, Tillster restaurant kiosks, Tillster integrations, Nextep and Maple kiosk.

What does Bite offer?

Bite sells kiosk software for quick-service and fast-casual restaurants, convenience stores, and foodservice and food-hall operators. It also sells Linebuster, which lets staff take orders on a tablet from guests waiting in line. Bite says its software is hardware agnostic and pulls menu items from your POS once your menu is built.

Its partner page groups companies by type: POS, payment, loyalty, gift cards, hardware makers such as Elo and HP, and Glory under cash recycling. Its Linebuster page says deployment takes six weeks, with onboarding and support in house.

Bite's selling point is Bite Lift, an upsell engine that it says picks add-ons from order history and outside factors. Bite prints its own figures: an average 20% increase in check size compared with cashiers, and a 99% order accuracy rate against what it calls an industry average of 90.7%. On its case study page, Crazy Bowls & Wraps, a 16-unit fast-casual chain, credits Bite with a 38% rise in kiosk check averages. Those are Bite's and its customer's numbers, with no method shown.

What does GRUBBRR offer?

GRUBBRR sells self-ordering kiosk software plus a wider set of products: line busting, digital menu boards, order status boards, kitchen displays, drive-thru screens and food lockers. It sells to restaurants, stadiums, schools, grocery and convenience stores. Its site says you can choose your own hardware, or start from scratch and buy both hardware and software from GRUBBRR.

GRUBBRR's FAQ answers more setup questions than most kiosk sites:

• Timeline: go-live typically starts at four weeks for brands that already have a guest-facing menu, depending on the POS and menu complexity.
• Space: its largest floor kiosks need 24" x 24" x 75" of clear space; its largest countertop units need 14" x 14" x 30".
• Network: at least 15 Mbps down and 5 Mbps up, with a wired connection strongly recommended over Wi-Fi.
• Payments: chip cards, Apple Pay, Google Pay, gift cards, and "Pay at Counter" for cash.
• Offline: some devices support "Store and Forward" card payments; GRUBBRR says it does not manage that feature, and the merchant must reconnect and batch those payments.
• Languages: built-in English, Spanish and French, plus an accessibility mode with high contrast, zoom and screen reader support on compatible devices.

GRUBBRR's homepage says its customers see 25% higher tickets, 100% more throughput and $75K+ in annual ROI per location. Treat those as GRUBBRR's claims. Its pricing link opens a demo request form.

What do Tillster and Nextep offer?

Tillster sells a platform for restaurant chains: kiosks, web and mobile ordering, loyalty, delivery management and a call-center tool. Its integrations page lists enterprise POS systems such as NCR Aloha, PAR Brink, Oracle MICROS and Toast, and dozens of payment processors. Tillster says its kiosks connect to the POS on the store network and keep working when the internet drops. It prints a 26% average ticket increase from its own 2025 recommender data and says that lift is not guaranteed.

Nextep sells self-order kiosks alongside its own POS, payments, mobile ordering, touchscreen drive-thru and digital signage. Its site now says it is "a Global Payments company" and that its products will become known as Genius by Global Payments. Nextep says its kiosk upsells lead to checks 15% or more larger, and that guests can pull up past orders by phone number or card.

What does a quote from these companies include?

Because nobody prints a price, ask each company to fill in the same lines for your number of kiosks:

1. Software fee, and whether it is per kiosk, per location or per order.
2. Hardware: screen, stand or mount, card reader and receipt printer, bought or leased.
3. Installation, including power and a wired network drop at each kiosk.
4. POS integration fee, if any, and whether your exact POS version is supported.
5. Payment processing: whether you must use their processor, and the card rate at the kiosk.
6. Support hours, repair time and what the warranty covers.
7. Contract term, renewal and cancellation terms.

Our kiosk cost guide has a full cost-line table and a worked example with the prices Square prints.

What should you test in a demo?

• Your hardest item, with a required choice, a "no" modifier and a paid add-on, reaching your kitchen ticket exactly as ordered.
• An item marked sold out in your POS, and how fast it leaves the kiosk.
• A cash order: where the guest goes and whether staff can find the order without retyping it.
• An internet outage during a card payment.
• The upsell screen: which items it offers and whether the price on the ticket matches.

If your POS already sells its own kiosk, compare that too. Our guides to the Toast kiosk and the wider self-service kiosk buyer's guide cover the POS companies' options.

Maple, which publishes this guide, makes a voice ordering kiosk in early access with a small number of restaurants. It is priced per unit with no public price, and it writes orders into the POS systems on Maple's integrations page.

Published by Maple. This AI-assisted comparison combines Bite's, GRUBBRR's, Tillster's and Nextep's own product, partner and FAQ pages with an original comparison table and quote checklist. It does not rank the vendors, report any Maple test of their kiosks, or verify the sales figures they publish.