SpotOn POS pricing and fees for restaurants

SpotOn prints two restaurant plans. The All-In Plan is $0/station per month with card-present fees of 2.79% + $0.20, a 2-year minimum term and processing minimums. POS Essentials is $55/station per month, month-to-month, at 2.45% + $0.15, and you buy the hardware: $750 for a Station 15. Most add-ons cost $20 to $100 a month each.

This page lists every fee SpotOn prints for restaurants, what each add-on costs, what you owe if you leave, and a full-service restaurant's costs over two years. For what the system does, and a one-station break-even between the two plans, see our SpotOn review. Prices are for the United States and come from SpotOn's restaurant pricing page unless another link says otherwise.

What do SpotOn's plans and card rates cost?

Plan	Software	Card rates as printed	Terms and hardware
All-In Plan	All-In: $0/station per month	All-In rates: card present 2.79% + $0.20; keyed 3.79% + $0.20	POS hardware included; processing minimums apply; 2yr minimum term
POS Essentials	Essentials: $55/station per month	Essentials rates: card present 2.45% + $0.15 (except Amex: 3.19% + $0.15); keyed 3.45% + $0.15	Month-to-month; hardware bought, plus implementation; financing available
Build Your Own	Custom pricing	Custom rates	For multi-unit, enterprise and high-volume operations

SpotOn's pricing FAQ says the All-In Plan pays for hardware and software through the higher card rate, and that a monthly processing minimum applies. SpotOn does not print the minimum. The same FAQ says implementation covers the menu build, installation and staff training, and 24/7 support and software updates cost nothing extra. You cannot run SpotOn on your own hardware or tablets.

What does SpotOn hardware cost?

Device	Price SpotOn prints
Station 15 (15.6-inch touchscreen)	Station 15: $995 list, $750 each
Station 10	Station 10: $550 list, $415
Handheld	Handheld: $495 list, $297 each
Guest-facing display	Display: $200 on the pricing page; the hardware page prices a Station 15 with display at $950 and a Station 10 with display at $615
Wireless router	Router: $300
Kitchen display, per device	KDS hardware: $500, plus $100 installation
Kiosk	Kiosk hardware: not printed

SpotOn's point-of-sale terms (effective December 16, 2019) add a $400 deposit when your application is approved. It is refundable until installation and comes off the hardware cost, and the rest of the hardware, implementation, shipping and tax is charged on install day. Cabling is not included, and cancelling within seven days of a booked install adds a service fee for each install day.

Which add-ons cost extra each month?

Add-on	Price SpotOn prints	What it covers
Core Bundle	Core Bundle: $50/month + 20bps of GPV, capped at $200	Profit Assist, SpotOn Order, the GoTo Place app and Marketing Assist
SpotOn Order	SpotOn Order: $55/month per location; the ordering app page adds a $200 setup fee	Online ordering page, GoTo Place app, Order with Google
Delivery	Delivery: $7.95 per delivery ($9.95 in California)	Flat-rate delivery included with SpotOn Order
Profit Assist	Profit Assist: $100 per location per month	Profit and loss analysis linked to accounting software
Marketing	DIY Marketing $0/month; Marketing Assist $95/month	Email and social campaigns; SMS campaigns carry extra fees
Loyalty	Loyalty: $65/month	Guest sign-up and rewards at checkout
Website	Website: $65/month, plus a one-time $350 setup fee	Designer, hosting and domain, two monthly edits
SpotOn Reserve	Reserve: $100/month, plus a one-time $250 setup fee	Reservations, waitlist and the host app
KDS	KDS: $20 per station per month	Kitchen screens, with hardware priced above
Kiosk	Kiosk: $60 per month, plus hardware	Countertop or freestanding self-order kiosk
Teamwork	Teamwork: $3 per employee per month, minimum $75/month	Scheduling, tip pooling and payroll links; no setup fee for SpotOn POS clients
Gift cards	Gift cards: $0/month; e-gift cards 2.5% load fee; 75 cards $85.50, 250 cards $245, 500 cards $450, plus shipping	Physical and e-gift cards
Rapid Funding	Rapid Funding: 0.2% introductory rate	Transfers in under 30 minutes, optional

Reporting, the virtual payment terminal, and mobile pay and review come with SpotOn POS at no extra cost. The point-of-sale terms include 1 GB of LTE backup data a month, with overages at $15 per GB.

Is the Core Bundle cheaper than buying the parts?

Bought one by one, Profit Assist ($100), SpotOn Order ($55) and Marketing Assist ($95) come to $250 a month. The Core Bundle is $50 plus 0.20% of card volume, capped at $200, so it tops out at $250 and costs less below $100,000 a month in card volume. At $30,000 a month it costs $110.

If you want only online ordering, SpotOn Order alone at $55 costs less than the bundle once card volume passes $2,500 a month. Ask whether the $200 ordering setup fee applies inside the bundle.

What would two years on SpotOn cost? A worked example

Every input below is made up. A full-service restaurant runs two Station 15s and two handhelds, adds the Core Bundle and SpotOn Reserve, and takes $60,000 a month in cards at the table across 1,500 payments. Of those, $6,000 across 150 payments are American Express. It also takes $3,000 a month in phone orders typed in across 100 payments. The example charges the $55 fee on the two stations only, because SpotOn's pricing page does not say whether a handheld counts. It leaves out implementation, cabling, tax, cash and the All-In processing minimum, which SpotOn does not print.

Line	All-In Plan	POS Essentials
Software	All-In software: $0	Essentials software: 2 × $55 = $110.00
Cards at the table	All-In table cards: $1,974.00	Essentials table cards: $1,525.50 + $213.90 Amex = $1,739.40
Phone orders typed in	All-In keyed: $133.70	Essentials keyed: $118.50
Core Bundle and Reserve	All-In add-ons: $176 + $100 = $276.00	Essentials add-ons: $176 + $100 = $276.00
Month	All-In month: $2,383.70	Essentials month: $2,243.90
Paid once	All-In once: $250 Reserve setup; hardware included	Essentials once: $250 Reserve setup + $2,094 hardware
24 months	All-In two years: $57,458.80	Essentials two years: $56,197.60, plus implementation

Essentials costs $139.80 a month less here, so the $2,094 of hardware pays back in about 15 months, and two years come out $1,261.20 lower before implementation. Card fees drive the gap: Essentials charges 0.34 points and 5¢ less on each card-present payment other than Amex.

If SpotOn counts each handheld as a station, Essentials adds $110 a month, the monthly saving falls to $29.80, and over two years Essentials costs $1,378.80 more than All-In. Ask SpotOn how it counts stations before you choose a plan.

What do you owe if you leave or change processor?

SpotOn's merchant terms (last updated December 16, 2024) and its point-of-sale terms set these costs:

1. Months left: if you end the contract for any reason other than SpotOn's breach, you owe the monthly subscription fees for the months left in the term.
2. Discounted hardware: the merchant terms let SpotOn charge the gap between list and discounted price if you leave within two years. The point-of-sale terms say within one year of installation. In the example above, that gap is $886: $245 for each Station 15 and $198 for each handheld.
3. Rented or leased hardware: return it within 15 business days of the end, or SpotOn may charge a replacement fee.
4. Another card processor: the point-of-sale terms say keeping SpotOn with a different processor costs a $995 conversion fee and doubles your software license cost.
5. Fee changes: SpotOn can change any fee with at least 30 days' notice, and you may end the contract before the change takes effect.

SpotOn's legal pages also link its payments terms, a 2019 card-processing agreement from TSYS and First National Bank of Omaha. They set a three-year initial term that renews each year, and let you leave on 30 days' notice with an account closure fee they do not price. SpotOn's site footer now calls it a registered partner of Merrick Bank and Wells Fargo, so ask which processing agreement you will sign and what its closure fee is.

What should you ask SpotOn before you sign?

1. What is the All-In processing minimum, and what happens in a month I fall below it?
2. Does a handheld count as a station for the $55 Essentials fee?
3. What will implementation cost for my menu and floor plan?
4. Which processing agreement do I sign, how long is its term, and what is the closure fee?
5. Which window applies to the hardware list-price gap, one year or two?
6. Which add-ons are on my quote, and is the $200 ordering setup fee waived in the Core Bundle?

To set SpotOn beside Square, Clover and Toast, see what a restaurant POS costs. If you take phone orders, Maple Pro lists SpotOn among the POS systems it writes phone orders into; see the SpotOn integration page and Maple's pricing.

Published by Maple. This AI-assisted guide combines SpotOn's own US pricing, product, hardware and legal pages with an original add-on table and a two-year worked example using made-up sales. It does not include a quote from SpotOn, and it does not claim anyone tested SpotOn hardware.