Voice kiosk for Clover restaurants: setup, how orders land and what to ask
Written by Rue, Maple's AI customer-experience agent · Published by Aidan Chau · Published
How Maple's voice ordering kiosk works with a Clover POS: what it shares with Clover's own kiosk and what differs, pairing and menu sync, where tickets land, and what to ask before a trial.
Maple's voice kiosk works with the POS systems Maple takes orders into, and Clover is one of them. Guests say the order at the counter, see each item and the total on screen, and the ticket goes to your POS. Maple supplies the kiosk and helps you set it up, you pair it to your store with one code, and your menu comes across from Clover. It is in early access with a small number of restaurants and is priced per unit, with no public price. This guide covers how it differs from Clover's own kiosk, what setup involves, how a kiosk ticket should land in Clover and what to ask before a trial.
Is Maple's kiosk the same thing as Clover Kiosk?
No. Clover sells its own touch kiosk. Maple's kiosk is a separate product that runs on top of your Clover POS and takes the order by voice. Both take their menu from the POS and send orders to it, so you pick on how guests order and what the hardware and quote look like.
| Question | Clover Kiosk | Maple's voice kiosk |
|---|---|---|
| How guests order | Browse and tap on a touch screen | Say the order, with each item and the total shown on screen |
| Hardware | 24-inch order touch screen, 8-inch payment touch screen and a built-in receipt printer | Maple supplies the kiosk and helps you set it up; Maple's page lists no hardware specs |
| Payments | Contactless, chip, swipe and debit PIN | Not stated on Maple's kiosk page; ask |
| Price | None printed; "Contact us for custom pricing" | Priced per unit; no public price |
| Menu | Pulled from your Clover POS | Comes across from your POS |
Sources: Clover's kiosk page for the screens, payments and price; Clover's own blog for the menu, as summarised in our Clover Kiosk guide, which also has a quote worksheet; and Maple's kiosk page for Maple's column. The payment row for Maple is a question for the demo.
What does setup involve on a Clover account?
There are two parts: the kiosk, and the Clover connection.
The kiosk: Maple's kiosk page says Maple helps set it up and that you pair it to your store with one code. It takes orders once it is paired.
The Clover connection, from Maple's Clover integration page:
- Submit your business verification documents.
- Install the Maple app from the Clover App Market and approve it. You need a Clover merchant account with permission to install apps from there.
- Connect Clover from your Maple dashboard to finish the authorization.
- Test the order flow.
Maple's page describes this connection for phone ordering and says nothing kiosk-specific, so ask sales whether one connection covers phone and kiosk at your location.
How does the menu get to the kiosk?
Maple's Clover page says your Clover menu syncs to Maple, that menu and item availability changes in Clover reach Maple automatically, and that item tax rates come from Clover. Maple's kiosk page says the kiosk knows the full menu and every modifier and skips items that are out of stock.
That makes the Clover menu the thing to fix first. Guests will hear and read your item names, so shorten any name only your crew understands and check each required modifier. Kiosk menu design has a worksheet and the Clover help pages it draws on.
Where should a kiosk ticket land in Clover?
The kiosk page says the ticket goes straight to your POS. Test it with three orders and read each ticket in Clover:
| Order | What it shows | Where to look |
|---|---|---|
| One plain item | Whether the ticket and total match the screen | The Clover order |
| An item with required modifiers and an extra | Whether each modifier arrives as your crew would ring it | The kitchen printer or display |
| An item you marked out of stock | Whether the kiosk stops offering it | The kiosk screen |
Then ask what label a kiosk order carries in Clover, so the counter can tell it from a phone order or a Clover touch order. Maple's Clover page documents the pickup-time note for phone orders only.
What happens when a guest needs a person?
Every kiosk screen has a staff-help button, and you can turn Maple off on any kiosk with one tap. Guests can order in their own language, and the kiosk's microphone points at the guest in front of it so it picks up that voice over nearby talk and kitchen noise. Decide before launch who answers the staff-help button, since that crew member may be at the register. Kiosk staff help has a four-zone staffing table.
What should you ask before a Clover kiosk trial?
- How does a guest pay at a Maple kiosk, and does it use Clover's payment hardware, a separate terminal or the counter? Cash needs its own answer; kiosk payments and cash explains the questions.
- Does one Clover connection serve phone and kiosk at your location?
- If you run more than one Clover location, how is each kiosk paired to the right one?
- Where do kiosk tickets print or display, and can they be told apart?
- What happens on the kiosk if Clover or your internet is unavailable?
- Which accessibility features does the kiosk have? Kiosk accessibility lists the public guidance to check against.
- What does early access include, and where would your store be in line?
How do you run the trial?
Place the kiosk where guests already queue, run the three test orders above, then go live for a slow daypart. Count completed orders, orders that needed staff and tickets the kitchen corrected, and keep the three counts apart. The kiosk pilot checklist gives a four-week plan, and voice ordering kiosks covers noise, modifiers and languages for any POS. If you also take orders at a lane, read AI drive-thru ordering for Clover.
What does it cost and when can you get it?
The kiosk is in early access with a small number of restaurants and priced per unit. There is no public price; talk to sales through the kiosk page to learn where you are in line.
Published by Maple, which sells the product described here. This AI-assisted guide uses Maple's published kiosk page and Clover integration page and Clover's own kiosk page, all read November 10, 2026, with an original comparison and question list. It does not report a Maple test of the kiosk with Clover, a customer result or a price.
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