Toast Go handhelds for restaurants: Toast Go 3 specs, pricing and offline limits | Maple Blog

Toast Go handhelds for restaurants: Toast Go 3 specs, pricing and offline limits

By Maple Team · Published

What the Toast Go 3 handheld does, how Toast prices it, battery, Wi-Fi and cellular, and what works offline, from Toast's own pages and help center.

The Toast Go 3 is Toast's current handheld POS: a 6.52-inch touchscreen with a built-in card reader for tap, dip and swipe, a 24+ hour battery, an IP65 rating and a 5-foot drop rating. It comes as Wi-Fi only or Wi-Fi + Cellular. Toast prints no price for it, so you get one in a quote, and each handheld carries its own monthly software subscription.

Our Toast POS review covers the whole system and the Toast pricing guide covers every fee. This page is about the handheld: which version to pick, what goes on the quote, how it charges and connects, and what still works when the internet drops. To compare it with other handhelds, see our pages on Clover Flex and Square Terminal and Handheld.

Which Toast Go 3 should you buy: Wi-Fi or Wi-Fi + Cellular?

Toast's setup guide describes two versions. You can tell them apart by the button: silver on the cellular model, dark gray on the Wi-Fi model.

QuestionToast Go 3 Wi-FiToast Go 3 Wi-Fi + CellularStart here if
Where it takes orders and cardsAnywhere your Wi-Fi reachesOver Wi-Fi, and over 4G when Wi-Fi is weak or goneCellular if you serve a patio, rooftop, curbside or events
What it needs from your buildingA wireless access point on your Toast networkThe same, plus cellular signal where staff walkWalk your floor with a test device first
Printing away from your Wi-FiToast's setup guide lists cloud printing for the cellular model onlyCloud printing over cellular, if one terminal is online on the same network as your printersCellular if servers print checks outside
Monthly lines on the invoiceHandheld softwareHandheld software plus a cellular data feeAsk for both figures in writing
CarrierNonePicked by Toast's connectivity partner, based on the strongest signal where the device sitsNo carrier contract of your own

The cellular model keeps Wi-Fi and cellular on together. It prefers Wi-Fi and switches to cellular when that signal is stronger, which helps when staff walk in and out of range. Toast's Toast Go 3 page lists Wi-Fi 6, a 5 MP front and 8 MP back camera, PIN on glass, end-to-end encryption and a weight of 0.94 lb.

What does a Toast Go do in a restaurant?

  • Orders and payment at the table. Staff take the order, fire it and take a tapped, dipped or swiped card, including Apple Pay, Samsung Pay and Google Pay.
  • Line busting. Toast's starter kit page describes the Wi-Fi handheld for patios and line-busting, and the cellular kit for food trucks, farmers markets and pop-ups.
  • Barcode scanning. The camera scans barcodes for packaged goods once you turn on SKUs in device setup.
  • Staff notes. Toast says its ToastIQ features can send guest details from digital chits, menu upsell suggestions (in beta) and a shift-at-a-glance view of specials and stock changes to the handheld.

The handheld runs only Toast's preloaded apps. The setup guide says it has no web browser and you cannot install other apps.

How does Toast price a Toast Go?

Toast's hardware page prints no price. It says current customers buy the Toast Go 3 in Toast Shop, which Toast's starter kit FAQ says opens to you after onboarding, and new customers book a demo with sales. So the price reaches you on a quote, alongside these lines that Toast's own pages do describe.

Quote lineWhat Toast's pages sayWhat to ask
Handheld hardwareUpfront costs are hardware and implementation; 0% interest financing is available by application, per the pricing pagePrice per handheld, per charging dock and per case
Handheld softwareToast's plan prices include the first hardware terminal subscription; additional charges apply for later devicesThe monthly fee for each handheld after the first
Cellular dataBuying the cellular model also buys its data plan, billed as a separate monthly lineThe monthly data fee per device
A device with no subscriptionSection 4.10 of the merchant agreement lets Toast deactivate a device without an active software subscription, or charge the fees, including past onesThat the quote lists a subscription for every handheld
Pay-as-you-GoOn Toast's Toast vs Square page, this Starter Kit option charges a platform fee on each transaction and carries a 2 year agreementThe platform fee on each payment, in writing
Warranty and updatesToast's small-business page says it includes a 2 year warranty; the Product Lifetime Policy adds three years of software support after the warranty endsThe warranty start date on each device

Two more points sit in the agreement. You owe the software fees left in the term if you leave early, or $150 for each month left on Pay-as-you-go. Toast services run only on hardware Toast approves, and Toast's starter kit FAQ says hardware you buy is yours to keep and "not leased or rented."

How long does the battery last, and how do you charge it?

Toast's specifications article gives 24+ hours of battery and 4.5 hours to charge from empty to full. There are three ways to charge:

  1. Magnetic port on the bottom, for Toast magnetic cables and docks.
  2. USB port on the side. The box does not include a USB cable.
  3. Charging dock that holds up to five devices. Take out the plastic insert if your handhelds wear protective cases.

Toast Go 2 chargers and docks do not fit the Toast Go 3, so budget for new ones if you upgrade. The troubleshooting guide also says each Toast Go 3 reboots once a day. By default the hour is 3 a.m., and the minute matches the time the device booted. Ten minutes before, staff can move the reboot hour; at the 60-second countdown they can delay it once by 15 minutes. If your kitchen closes late, set the hour so a reboot does not land during service.

What happens when the Wi-Fi or internet drops?

Two different failures matter here. If the handheld loses your Wi-Fi but the restaurant stays online, a cellular Toast Go 3 carries on over 4G and prints through cloud printing. If the restaurant's internet goes down, Toast's help center says cloud printing over cellular stops, and a handheld on cellular alone cannot place orders or print. Keep it on the store Wi-Fi during an outage so it prints over the local network.

In Toast's offline mode guide, handhelds on the local network keep taking orders and cards once background card processing is on, which it is by default. You carry the loss on any offline payment that is later declined, expires or is disputed. Pre-authorizations do not work unless the card was pre-authorized before the outage, and staff should keep one device each for the whole outage and not log out.

Toast's outage preparation guide adds two handheld steps: check that your access points cover the floor, and make each handheld forget non-Toast networks so it does not jump to one between rooms. Our POS offline mode guide compares Toast's limits with five other systems.

What should you test before you sign?

  1. Walk a demo handheld to the farthest table, the patio and the back door. Note every spot where Wi-Fi drops.
  2. On the cellular model, turn Wi-Fi off, fire an order and print the check.
  3. Ring your busiest order with its modifiers and check it reaches the right kitchen screen or printer.
  4. Take a tapped card, a chip card, a phone wallet and a swiped card at the table.
  5. Unplug the internet, ring an order and take a card under and over your offline limit. Reconnect and find both payments.
  6. Run a double shift without charging and note the battery level at close.
  7. Get in writing: the price per handheld and dock, the monthly software fee per handheld, the cellular fee, the warranty start date and the fee to leave.

If you take phone orders too, Maple Pro lists Toast among the POS systems it writes phone orders into, and the Toast integration page lists what to test with your own menu.

Published by Maple. This AI-assisted guide combines Toast's own US hardware, pricing, agreement and help-center pages with an original version table and quote checklist. It does not report hands-on testing of Toast hardware or a price quote from Toast.