Which POS Systems Work With an AI Phone Agent? (2026)

An AI phone agent is only worth having if the orders it takes land in the system your kitchen already watches. If a staff member has to retype each order, you have added a step to service. This guide lists every point-of-sale and reservation system Maple connects to in 2026, explains what to test on your own setup, and gives you the questions to ask any vendor before you sign.

Which POS systems does Maple work with?

Maple connects to Toast, Square, Clover, SkyTab (now Shift4 Dine), Lightspeed, Linga, Chowbus, NCR Aloha, NCR Voyix, Oracle Simphony, SpotOn, OrderCounter, Quantic, Smile, Stream Orders and Tray. For reservations, Maple connects to OpenTable. Phone ordering into the POS is part of Maple Pro; Maple Voice answers calls and transfers them to staff. Kitchen routing differs by setup, so follow a test order to the ticket your kitchen receives before you go live.

Each system has its own page with the specifics:

• Maple and Toast
• Maple and Square
• Maple and Clover
• Maple and SkyTab (now Shift4 Dine)
• Maple and Lightspeed
• Maple and Linga
• Maple and Chowbus
• Maple and NCR Aloha
• Maple and NCR Voyix
• Maple and Oracle Simphony
• Maple and SpotOn
• Maple and OrderCounter
• Maple and Quantic
• Maple and Smile
• Maple and Stream Orders
• Maple and Tray
• Maple and OpenTable

The full list lives on the integrations page.

Does an AI phone agent integrate with Toast POS?

Yes. Maple Pro offers direct Toast integration, which Maple's Toast page says is now generally available. You add Maple through Toast Partner Connect and keep the location GUID from Toast's email for onboarding. Then place a test order with a required choice, an extra topping and a pickup time, and compare it with the ticket your kitchen receives.

A restaurant running Toast has already standardized on one place where orders live. An AI phone agent that cannot write there is a second system to reconcile at close. Toast requires the 8.4 Manage integrations permission to add partner integrations, and Toast may charge its own fees, so check your account before you connect. See Maple and Toast for the detail.

What AI phone agent works with Clover POS?

Maple Pro takes phone orders into Clover. Maple's Clover page suggests a test order with a required modifier and an extra item, then following it to the printer or display your staff use, since kitchen setups differ. Pro also sends order confirmation texts. Read more on the Clover integration page.

What AI phone agent works with Square POS?

Maple Pro takes phone orders into Square. Bring the Square location and menu you want to use, ask for a demo order with item variations and modifiers, then check quantities, notes, taxes and pickup details on the order your team receives. Include an unavailable item in the test. Read more on the Square integration page.

Can an AI phone agent book reservations on OpenTable?

Yes. Maple Pro books, changes and cancels reservations on OpenTable over the phone, subject to availability and your cancellation rules. Maple's OpenTable page says to confirm deposits, waitlists and special requests in your demo, because the reservation connection does not by itself cover every OpenTable feature. A caller who rings during service to move a table from seven to eight o'clock can get it done without tying up your host stand.

Reservations and phone ordering both sit in Maple Pro. Maple Voice answers questions and transfers calls but does not book tables. See Maple and OpenTable and the pricing page.

What should you test in an integration?

The word "integration" covers a wide range, so check each item on your own setup. Maple's product page says menu-update timing, payment methods and setup steps depend on the integration:

• Menu and prices: ask how and when a menu change reaches the agent.
• Item availability: include a sold-out dish in your test call.
• Modifiers and notes: use an order with a required choice and a change before checkout, and compare it with the ticket.
• Completed orders: follow the order to the printer or kitchen display your staff use.
• Payment: Maple Pro takes card payment during the call; confirm how payment works for your location.
• Reservations: check new bookings, changes and cancellations in OpenTable.

If a caller needs a person, Maple transfers the call. Automated call transfer is in both Voice and Pro, so agree where transfers go and test the handoff.

Five questions to ask before you buy

1. Does it write into my POS, or does it email me the order? An emailed order means someone still keys it in.
2. How fast do menu changes reach the agent? A menu that syncs nightly will quote yesterday's prices during today's rush.
3. What happens at peak? Ask whether calls or minutes are capped. Maple charges no per-minute fees.
4. What does it cost when we are busy? Per-minute pricing costs most in the months you most want the phone answered.
5. Can it hand off to a human? Some calls should reach a person, and the agent should know which.

What if my POS is not on the list?

Maple builds custom integrations on its Enterprise plan, which is priced by quote. If you are on a system not named above, ask. Maple has also announced a partnership with Shift4, the company behind SkyTab (now Shift4 Dine).

Frequently asked questions

Does Maple work with more than one POS at a time?

Multi-location groups often run different systems in different sites. Maple Enterprise lists multi-location management. Ask Maple to confirm each location's POS before you plan a group roll-out.

How long does the integration take to set up?

Maple's Toast, Square and Clover pages ask you to request a timeline for your location. Bring your menu, current phone setup and the way staff receive orders. White-glove onboarding is listed under Maple Pro.

Does the AI agent handle delivery and takeout orders?

Maple Pro takes phone orders into supported POS systems, sends order confirmation texts and suggests add-ons during the call. The pricing page does not split pickup from delivery, so test both order types in your demo.

What does it cost?

Maple Voice costs $150 a month, or $85 a month billed yearly, for answering, hours and FAQs, and call transfer. Maple Pro costs $350 a month, or $220 a month billed yearly, and adds phone ordering, every POS integration Maple supports, OpenTable reservations and card payment during the call. Enterprise is priced by quote. There are no per-minute fees. Voice and Pro have no contract; Enterprise uses a master service agreement. See pricing for the full breakdown, or read how much an AI answering service for restaurants costs.

What if the agent gets an order wrong?

Maple Voice and Pro include call analytics. Before launch, agree which outcomes you will review, and count orders completed correctly, orders needing staff help and requests not completed, as Maple's product page suggests. You can listen to real Maple calls before you commit.

Next step

The fastest way to judge an AI phone agent is to hear one work. Listen to real calls, read what restaurants using Maple say on the customers page, then book a demo and bring your POS with you.

Published by Maple. This AI-assisted guide combines Maple's published integration, product and pricing pages with a test checklist. It does not report a test on your POS or promise that every POS supports every feature.